Solved: Telegram Stuck On Connecting Problem

Telegram offers fast text and call communication, but many users report a problem that the app often gets stuck on connecting.

To help you understand, we’ll explore why this connection problem occurs and how you can get out of it quickly.

Contents In This Article

Why is my Telegram stuck on connecting?

The current mobile data session with the network provider is disconnected.
You have set a mobile data warning to turn it off when the limit is breached.
Wi-Fi network issues.
You are using your phone in an area with little to no network coverage.
The SIM card is misplaced in the slot.
Outdated Telegram app and corrupted cache data.
The network setting or the phone software needs to be reset.
Telegram service is down or blocked in your country or region.
You have not given Telegram the necessary permissions to run on your phone.

How can I fix Telegram connecting problem?

1. Turn On and Off Airplane Mode

The easiest and quickest solution to get Telegram out of the stuck state is to turn on and off Airplane mode. This will disconnect and reconnect the internet connection and initiate a new session, potentially fixing the issue. Here’s how:

Android:

Swipe down the Home screen and tap the Airplane mode icon to turn it on.
Wait a few moments and tap the “Airplane mode” icon again to switch it off.

iPhone:

Swipe down from the top-right corner of the Home screen to access “Control Center.”
Tap the “Airplane mode” button to switch it on and wait a few seconds.
Tap again to turn it off.

NOTE: You can also turn mobile data on and off to start a new network session.

2. Reboot Your Phone

If the Airplane method doesn’t work, reboot or restart your phone to resolve the problem. To do this on Android, press the side “Power” button and select “Restart.”

If you have an iPhone, press the “Side” and “Volume Up” / “Volume Down” buttons and hold them. Once the power menu slider appears, drag it to turn off the phone. Next, press the “Power” button and hold it until you see the Apple logo showing up on the screen.

Hopefully, this will fix the Telegram connecting problem and start to work on your phone.

3. Check Mobile Data Limit

Setting a mobile data limit for Telegram or enabling the “Data Saver” / “Low Data” mode on your phone can be why the app keeps saying “Connecting.”

To fix this on Android, go to “Settings” > “Connection” or “SIM & network settings” > “Data Usage” > “Settings,” and turn off the mobile data usage warning. Next, go one step back and turn off “Data Saver” under “Data Usage.”

On an iPhone, open “Settings,” go to “Cellular” / “Mobile Data,” and see if Telegram or other apps have not consumed your allocated bandwidth.

If so, top up your balance and verify the Telegram app is working fine now. You can also try disabling the “Low Data” mode under “Settings” > “Cellular” > “Cellular Data Option” to lift up the restrictions for the Telegram app usage on mobile data.

4. Resolve Wi-Fi Issues

If you are using Telegram on your Android phone or iPhone over Wi-Fi, you may see the app getting stuck on connecting due to poor signals or weak internet speed.

To fix this, first, take your phone, go near the router, and see if the connecting message is resolved. If not, restart your router to restore to try to restore the default internet speed of your service provider.

In a few cases, you may need to contact your ISP and ask them to fix backend issues, causing the network to malfunction.

5. Ensure Network Coverage

Telegram or other apps won’t work on mobile data and may keep saying “Connecting” if you are using your phone in an area where your network provider coverage is facing problems. It can be an indoor basement or an outdoor location.

Therefore, verify network coverage by looking at the signals on the top of your phone’s Home screen. If you see only one or two bars, you’ve found your problem. So move from the current location and see if the signals get stable or show at least three bars.

6. Check Telegram Service

Telegram won’t connect or keeps saying “Connecting” on your Android phone or iPhone if its service is down. To verify this, search Telegram on Down Detector and see the reported outages.

In case the service is down, the only thing you can do is simply wait for it to get back online. Usually, it takes about 4-7 hours for the developers to fix the ongoing issues or upgrade the platform.

Telegram is banned by the government in many countries. If you happen to live in one, you will be getting the “Connecting” error problem after downloading the app on your phone.

However, a quick workaround here is to install a VPN on your phone and choose a location (server) where the Telegram service is permitted to run.

7. Check SIM Card

It is possible your SIM got misplaced inside the slot and is giving you a hard time opening the Telegram app on mobile data, and that might be why it keeps saying “Connecting” error on the screen.

To resolve this issue, use the SIM ejector tool to open the SIM tray, take the SIM card out, reseat it, and reinsert it correctly. Many users have found the problem can be with the SIM card itself, and changing it fixes their Telegram connecting problem.

8. Update the Telegram App and Clear the Cache

Like many messaging apps, Telegram releases patches for the bugs responsible for various problems, including the one you are experiencing. So, it is a good idea to update the Telegram app on your phone with these steps:

Open “Play Store” on Android or “App Store” on iPhone.
Search Telegram.
Tap “Update.”

Next, do these steps:

Open “Telegram.”
Open messenger “Settings.”
Tap “Data and Storage.”
Tap “Storage Usage.”
Tap “Clear Telegram Cache.”

If the above method fails and you cannot clear the app cache through its settings, do these steps on your phone:

Android:

Open Android “Settings.”
Tap “Apps.”
Select “Telegram.”
Tap “Storage.”
Tap “Clear Data” and “Clear Cache.”

iPhone:

Open iPhone “Settings.”
Go to “General.”
Tap “iPhone Storage.”
Select “Telegram.”
Select “Offload App.”
Tap “Offload App” again.

Open the Telegram app now and verify you can bypass the “Connecting” message this time.

9. Assign Telegram Necessary Permissions

Another possibility is that you have not assigned the Telegram app the necessary permissions on your phone to run, and this is the reason why it keeps saying “Connecting.”

To fix this, permit Telegram on your phone by following these easy instructions:

Android:

Open “Settings.”
Go to “Apps.”
Select “Telegram.”
Assign camera, phone, location, contacts, mobile data, Wi-Fi, and other necessary permissions.

iPhone:

Open “Settings.”
Tap “Privacy & Security.”
Select “Telegram.”
Like Android, assign all the permission to the Telegram app and verify the fix.

10. Reset Network Settings

Network settings on your phone describe wireless connection preference, including mobile data. If these settings corrupt, Telegram and other apps simply won’t connect.

To fix this, reset network settings on your Android or iPhone in the following way:

Android:

Open Android “Settings.”
Tap “System.”
Select “Advanced.”
Select “Reset Options.”
Choose “Reset Network Settings.”
Tap “Reset Settings.”

iPhone:

Open iPhone “Settings.”
Tap “General.”
Tap “Transfer or Reset iPhone.”
Choose “Reset.”
Select “Reset Network Settings.”
Enter your iPhone passcode.
Tap “Reset.

11. Reset Your Phone

If all else fails, the last fix is to reset your phone and reinstall the Telegram app. Here’s how:

Android:

Open “Settings.”
Type “reset” in the search field.
Tap “Factory reset.”
Tap “Reset device.”
Enter your password.
Tap “Reset all.”

iPhone:

Open “Settings.”
Select “General.”
Tap “Reset.”
Tap “Erase All Content and Settings.”
Choose “Reset” and confirm.

After the phone reset and restart, open the “Play Store” or “App Store” and reinstall the Telegram app. Next, sign in to your account; hopefully, you won’t face further issues.

Takeaway

Telegram is an effective and the best alternative app to communicate with your contacts, but in some cases, the app gets stuck on “Connecting,” and you can’t find a way to get out of this problem.

So, this article discussed the reasons for this issue and guided you with easy steps to resolve the matter quickly.

We hope you can now start texting or calling your friends and family on the go using Telegram on your Android phone or iPhone.